How can we help you?

Nailfolio is an app for nail artists and their clients. You show your work in a gallery and use it to prepare for every appointment: your client picks the styles she wants and writes what she has in mind before you even meet. You see those choices ahead of time, keep her recent visit history at hand, and talk with her in one place, without hunting for details across Instagram and DMs.

Yes, the basic plan is completely free. We also offer paid plans with extended features for professional nail artists and salons.

On iPhone you use Nailfolio in your browser straight away, and the Android app is coming soon. You sign up with a Google account or an email link, with no forms to fill in.

Nailfolio runs on your phone, and that is where you use all the features. On Android you download the app (coming soon), and on iPhone you open Nailfolio in your browser. We designed the tool for the phone you keep at your station, so there is no separate desktop version.

Yes. Data is encrypted in transit and stored in the European Union, GDPR-compliant. Payments are handled by Stripe.

You can write to us at kontakt@nailfolio.app, via Instagram (@nailfolio) or use the contact form on the website.

Nailfolio doesn't use passwords. You sign in with a magic link we email you, or with your Google account. Enter your email address and we'll send you a link, one click and you're in.

Check your spam and promotions folders, the magic link sometimes lands there. The link is valid for one hour, so if more time has passed, request a new one. You can also sign in with Google or an email link. If the problem repeats, write to us with the email address you use.

Yes. The same account works on all your devices at the same time. Sign in the same way (magic link to the same email or Google). You can check and sign out active sessions in Account → Signed-in devices.

You can have a stylist and a client account at the same time. Go to Account → Settings → Switch role. You keep all your data, each role has its own galleries and settings.

Try these in order: close and reopen the app, then check your internet connection. If that does not help, write to us with your phone model, system and what exactly fails, and we will help.

On the photo, open the menu (three dots) and choose Report, then select a reason. An admin reviews the report within 48 hours on business days and makes a decision. You'll receive a notification about the outcome.

Open the app, go to the Add tab, take a photo or choose from your gallery, tag colors and features, then publish.

Pinned photos are your best work, displayed at the top of your public profile. The number of pins depends on your plan.

You have one permanent code: you will find it on the Connection screen, you can show it to a client on your phone or print it and hang it at your station. The client scans it with her camera, lands on your profile and sends a connection request, which you accept with one tap.

The client creates an inspiration session: she picks photos from your gallery, adds notes and shares the whole collection with you in one click. You see it in the Session Clipboard in the app.

Go to Account → Subscription. You can change your plan at any time: a higher plan takes effect immediately, a lower one at the end of the billing period.

Yes, in the Studio plan you can add nail artist accounts with their own logins and galleries. Each nail artist has individual permissions.

Your photos stay in your account. The Free plan shows 5 photos publicly, the rest moves to the archive and is available when you return to a higher plan. We never delete anything without your decision.

After the 30-day trial the subscription renews automatically. We'll send a notification 7 days before the charge, so you have time to cancel or change plans. You cancel from your account, no need to message us.

Go to Account → Subscription → Manage subscription. We'll open the Stripe billing portal, where you can cancel your subscription. After cancelling you return to the Free plan, you keep your account and data, photos above the Free limit are hidden, not deleted.

Check that your card is active and has funds. Go to Account → Subscription → Manage subscription and update your card details. Stripe will automatically retry the charge. If the problem repeats, write to us.

If you're within the 30-day trial, you can cancel with no charge at all. If a payment has already been taken, write to us within 14 days. We'll review your situation and get back to you about the refund. Any approved refund reaches your card within 5 to 10 business days.

Go to Account → Team, select the staff member and click Remove. They lose access to the salon gallery immediately. Their private Nailfolio account, if they have one, stays untouched.

Open the Messages tab, there you'll see conversations with clients you're connected with.

No, the field is optional. If you fill it in, clients will see it on your public profile.

Scan the QR code at your stylist's salon and sign in to the app with a Google account or a link sent by email. That sends a connection request. Your stylist controls access: once she confirms the request with a single tap, you'll see her whole gallery. Then you can filter the work by colors and features to quickly find what you are looking for.

Yes! Click Like nail artist on her profile. You'll find her in your collection afterwards.

Click the heart icon on a photo in the gallery. Your liked designs are in the Your collection tab.

Connecting with your nail artist is a quick way to see her full gallery, put together an inspiration session before your visit and message her in Messages. Scan her QR code at the salon and, once she confirms the connection, you have access to all of it.

No! A client account is completely free. You can browse galleries and like any design or nail artist, with no charges at all.

Go to Account → Settings → Delete account. The account is deactivated and your data is stored safely. You have 90 days to change your mind: just log in again and restore your account with one click. Permanent data erasure is available any time on request (GDPR Art. 17) by writing to privacy@nailfolio.app.

No. Your nail artist has one permanent code: the same one hangs at the station and shows on her screen. Scan it with your regular camera, you will land on her profile and send a connection request, and she accepts it with one tap.

It means you already have an active connection with this stylist and don't need to scan their code again. Open Dashboard → Connected stylists to see their full gallery. You can have up to 3 connected stylists at a time.

A photo may be hidden if it breaks our content rules, for example it contains personal data, faces or content unrelated to nails. Check your inbox, we've sent a notification with the reason. You can appeal the decision by replying to that email. We respond within 48 hours.

Yes, in the Messages tab, once you're connected.

Nailfolio supports JPG, PNG and WEBP formats. Maximum file size is 10 MB. Photos are automatically optimised.

When adding a photo you choose colors from the palette available in the app. You can select multiple colors for one photo.

Yes: all connections are encrypted (bank-grade standard), and data is stored in the European Union.

Features are tags describing techniques, effects and styles, e.g. French, Ombre, Chrome, Floral. The app has a set of predefined features in four categories.

In a stylist's gallery you filter photos by color, style and nail length. The filters combine, and results update instantly.

Nailfolio does not currently offer a public API. If you're interested in integration, contact us.

Browsing your gallery and sessions needs an internet connection. The app is lightweight and runs smoothly even on weak salon Wi-Fi. There is no offline mode: Nailfolio works online.