Nailfolio Community Safety

1. What content is prohibited?

The following types of content are not allowed in the Nailfolio app. The list applies to galleries, sessions and all description fields:

• Illegal contentMaterial that breaks the law (violence, hate speech, third-party personal data shared without consent).
• Image rights violationsPhotos of people (a face, or any detail that could identify them) without the clear consent of those shown.
• Copyright infringementThird-party works, trademarks, or designs displayed without the author's permission.
• Spam and commercial contentAdvertisements, affiliate links, or service offers unrelated to nail styling.
• Offensive contentVulgar, discriminatory, shocking, or otherwise harmful material for the community.
• Misleading contentFalse information about products, techniques, or the safety of treatments.

You will find the detailed rules in the Terms of Service.

2. How do I report content?

Any logged-in user can report a photo from another stylist's gallery. It takes less than a minute:

1. Open the photo in the galleryGo to the single-photo view (by clicking the thumbnail or the stylist's card).
2. Click "Report photo"The button is located below the actions in preview mode. Available for logged-in users.
3. Select a reason and submitPick the problem category and optionally add a short note. After you send it, the report goes to review.

To prevent abuse, each user may submit a maximum of 5 reports per hour. Multiple reports of the same photo are treated as duplicates.

3. What happens after a report?

Once your report is sent, the standard review begins:

1. Your report goes to the moderation team.
2. A moderator reviews the reported content against Nailfolio’s Terms and applicable EU and Polish law.
3. After review, a moderator decides whether to issue a warning, hide or remove the content, or leave it up.
4. If a moderator takes action on a photo and the author's email address is available, the author receives the decision by email. The person who reported it does not receive an outcome notification.

For serious violations the content may be hidden immediately, with a full review afterwards. Repeated violations result in warnings, account restrictions, or account suspension.

4. Appealing a decision

If you disagree with a moderator's decision, whether you are the reporter or the content author, you have the right to appeal.

Send an email to … within 14 days of receiving the decision. Please include the photo ID (if you know it), the date of the decision, and a brief explanation.

After your appeal is reviewed, you'll receive a reasoned response at the email address you provided.